Privacy Policy

Privacy Policy

Last Updated: 1 May, 2025

At Epictrours, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or interact with epictrours.com. By using our website and services, you agree to the terms outlined in this policy.

1. Definitions

• Account: A user profile registered on our platform to access services or make bookings.
• Cookies: Small files stored on your device that help enhance site performance and user experience.
• Personal Data: Information that identifies an individual, such as name, email address, phone number, or payment information.
• Usage Data: Automatically collected information such as IP address, browser type, operating system, and pages visited.
• Service: All features, products, and services provided through our website.

2. Information We Collect

Personal Data

We collect information that you voluntarily provide, such as when you fill out forms, register for an account, subscribe to newsletters, make bookings, or contact us. This may include your name, contact details, billing information, and preferences.

Usage Data

We automatically collect certain technical information whenever you visit our site. This may include your IP address, device type, browser version, referring URLs, pages viewed, and the duration of your visit.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality, enhance security, and personalize your experience. These may include:

• Session Cookies: Temporary cookies that are deleted once you close your browser.
• Persistent Cookies: Stored for a set period to remember login information or preferences.
• Web Beacons: Small graphic files used for analytics and performance tracking.

4. How We Use Your Information

We use your data to:

• Provide, operate, and maintain our website and services
• Personalize and improve your user experience
• Process bookings, payments, and customer support requests
• Send updates, promotions, and important notifications
• Monitor website usage and analyze performance
• Comply with legal obligations and prevent fraudulent activities

5. Sharing of Information

We may share your data in the following circumstances:

• With trusted third-party service providers who assist in operating our website or processing transactions
• With affiliates and business partners under confidentiality agreements
• When required by law, regulation, or legal process
• With your explicit consent for specific purposes

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once no longer needed, we securely delete or anonymize your data.

7. International Data Transfers

Your personal data may be processed or stored in countries outside your residence. We ensure adequate safeguards are in place to maintain the same level of protection as required under applicable data protection laws.

8. Your Rights

You have the right to:

• Access and review the personal data we hold about you
• Request correction or updates to inaccurate information
• Request deletion of your data where legally permissible
• Withdraw consent for specific types of processing
• Restrict or object to certain data uses

To exercise these rights, please contact us using the details provided below.

9. Data Security

We implement strict security measures, including encryption, firewalls, and secure servers, to protect your personal data from unauthorized access, alteration, or misuse. However, please note that no online transmission is 100% secure, and we cannot guarantee absolute protection.

10. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect or process personal data from minors. If we become aware that we have collected such data inadvertently, we will take immediate steps to delete it.

11. Third-Party Links

Our website may contain links to external sites that are not operated by Epictrours. We are not responsible for the privacy practices, policies, or content of such websites and encourage you to review their policies before interacting with them.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us at:

Email: info@epictrours.com
Phone: +1 (877)404-0285