Terms & Conditions

Terms & Conditions

Effective Date: 1 May, 2025

Company: Epictrours

Website: epictrours.com

1. Acceptance of Terms

By accessing, browsing, or using this website, creating an account, or booking services with Epictrours, you agree to comply with these Terms & Conditions. Together with your booking confirmation and any applicable policies, these terms constitute a legally binding agreement between you and Epictrours.

2. Definitions

• “We”, “Us”, “Our” – Refers to Epictrours.
• “You”, “User”, “Customer” – Refers to any individual accessing or using our website and services.
• “Service Provider” – Third-party partners such as airlines, hotels, or transport companies offering services via our platform.
• “Services” – All travel-related products and offerings available through our website.

3. Scope of Services

Epictrours acts as an intermediary to facilitate bookings for various travel services, including but not limited to:

• Flight and hotel reservations
• Car rentals and local transportation
• Custom itineraries and tour packages
• Travel insurance and other related assistance
• 24/7 customer support services

4. User Responsibilities

• You must be at least 18 years old (or of legal age in your jurisdiction) to use our services.
• You agree to provide accurate, current, and complete information during registration or booking.
• You are responsible for safeguarding your account credentials and for all activity under your account.
• You agree not to misuse the website, engage in fraudulent transactions, or violate any applicable law.

5. Bookings and Payments

A booking is deemed confirmed only when:

• Payment is received in full by Epictrours, and
• You receive an official confirmation email or receipt.

All prices displayed are subject to change until full payment is made. Pricing may fluctuate due to currency variations, supplier adjustments, or availability.

6. Cancellations, Refunds, and Modifications

• All cancellations, refunds, and modifications are governed by the respective provider’s policies.
• Administrative or handling fees may apply for cancellations or amendments.
• Refund eligibility is determined based on the provider’s terms and timing of your request.
• In cases such as natural disasters, medical emergencies, or government-imposed restrictions, special exceptions may apply.

For detailed information, please refer to our Return and Refund Policy.

7. Travel Documents and Compliance

You are solely responsible for ensuring that you possess valid travel documents, including passports, visas, health certificates, and permits required for your trip. Epictrours is not liable for denied boarding, visa rejections, or trip interruptions resulting from non-compliance with travel requirements.

8. Limitation of Liability

Epictrours serves as a facilitator and is not responsible for the acts, errors, omissions, or negligence of third-party service providers. We are not liable for any loss, damage, delay, injury, or inconvenience resulting from circumstances beyond our control, including but not limited to force majeure events.

9. Privacy and Data Protection

Your privacy is important to us. Any personal information collected is handled in accordance with our Privacy Policy. By using our website, you consent to such collection, processing, and use of data.

10. Intellectual Property

All content on this website — including text, graphics, logos, images, and design elements — is the exclusive property of Epictrours or its licensors. Unauthorized copying, modification, or distribution is strictly prohibited.

11. Amendments to Terms

Epictrours reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon posting on this page. Continued use of our website or services indicates your acceptance of the revised terms.

12. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of [Insert Country/State]. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in that jurisdiction.

13. Contact Information

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact us:

Email: info@epictrours.com
Phone: +1 (877)404-0285
Address: 1145 E 35TH STREET 7K BROOKLYN, NY 11210,